Our Promise

Worry Free

  1. You’ll get the same skilled technician, every time.

  2. Two 4 hour visits from your tech a month. We call these Program Visits. These are scheduled in advance on a recurring basis, so you can plan ahead.

  3. A monthly meeting during a Program Visit to sync up with your tech. We call these Worry Free Sync Meetings. These should take between 15 and 30 minutes, but that’s totally up to you. They can also take place over a video call.

  4. When you have a home emergency, don’t panic. We’ll have an on-call tech ready to stabilize the emergency at all hours of day or night.

  5. We’ll directly manage all the companies that come to work at your home. We also recommend companies we trust to do larger projects on your home. We call the companies we trust Verified Vendors. We need to let you know that a larger construction project is excluded. Those need a General Contractor.

  6. What happens when you have a question you forgot to ask your tech when he was there, or it just can’t wait till your next visit? You can talk to your Account Manager. If he doesn’t have the answer for you, he’ll get it.

  7. We’ll keep track of the maintenance your home needs. Smaller items that fit within a Program Visit will be handled by your tech; larger items will be quoted separately by us or one of our trusted vendors. We call this our Maintenance Checklist.

That’s a promise!

Signature of Bruce Petrov

Bruce Petrov, Founder

Boring stuff

  • Billing for vendors will still be sent through the individual vendor
  • We’ll be the direct contact for the vendors that have access to your home. We’ll handle getting them scheduled and communicating the scope of their work. No more interruptions at work
  • We’ll need access to your home if you are away
  • We have $1 million of insurance coverage
  • Labor hours included in our promise (listed above) are included in your plan
  • $300/month of materials are covered in your plan
  • Additional program renewals will be paid at the beginning of each cycle (monthly or annually)
  • If your tech finds something new with your home that needs to be dealt with, he’ll let you know about it on your Worry Free Sync Meeting